Understanding Commercial Roof Warranties: What You Need to Know

For commercial property owners and facility managers, few topics feel more confusing than commercial roof warranties. Yet, understanding your warranty’s terms, coverage, and maintenance requirements can save you thousands in unexpected repair costs.

This guide from Showalter Roofing Services breaks down the essentials so you can make informed decisions about protecting your investment.

How Warranties Tie Into Regular Roof Maintenance

A warranty is only as strong as the care your roof receives after installation. While warranties are designed to provide peace of mind, nearly all of them come with one critical stipulation: regular maintenance. Skipping inspections or neglecting cleaning tasks can easily void your warranty and leave you paying out of pocket for preventable issues.

For example, most manufacturers require at least one or two professional inspections per year, plus detailed maintenance documentation. Partnering with a professional like Showalter Roofing Services ensures every inspection and repair is recorded, preserving your warranty validity. A consistent roof maintenance plan also helps identify potential problems before they escalate, such as seam separation, membrane punctures, or drainage issues.

A warranty doesn’t replace proactive care, but complements it. Maintenance proves your commitment to upkeep, while your warranty provides a financial safety net if covered defects occur.

Types of Commercial Roofing Warranties

Not all commercial roof warranties are the same. Understanding the distinctions between manufacturer, workmanship, and system warranties helps you know exactly what’s protected and what isn’t.

Manufacturer’s Warranty

A manufacturer’s warranty (sometimes called a material or product warranty) covers defects in the roofing materials themselves. For example, if a TPO or EPDM membrane fails prematurely due to a manufacturing defect, the manufacturer will often cover repair or replacement costs for the affected materials.

However, this warranty does not cover issues caused by improper installation, poor maintenance, or external damage. Many manufacturers require certified contractors like Showalter Roofing to perform installations for the warranty to remain valid. A TPO roofing warranty, for instance, often specifies temperature range tolerances, fastener spacing, and approved adhesives. Deviating from these standards can void the warranty immediately.

Workmanship Warranty

A workmanship warranty, provided by the installer, guarantees the quality of the installation process. If leaks, flashing failures, or seam separations occur due to installation errors, this warranty covers the cost of repairs.

At Showalter Roofing Services, workmanship warranties typically run between 1–10 years, depending on project size, system type, and client needs. This protection ensures accountability for the installation team, giving property managers confidence that the job was done right.

System Warranty

A system warranty is the most comprehensive option. It combines both material and workmanship protection, covering the entire roofing system, including membranes, insulation, and flashing. Some system warranties even include coverage for interior damage caused by leaks.

While these warranties tend to be more expensive, they offer the best peace of mind for large commercial facilities. They also usually require ongoing inspections by an authorized contractor to maintain eligibility.

Contact Showalter Roofing Services today to learn more about our commercial roofing warranty options and protect your business investment with confidence. 

Assessing Warranty Duration by Roofing Material and System

When determining the length of a commercial roof warranty, the answer depends on your roofing material, installation quality, and maintenance consistency.

  • TPO Roofing Systems: Most TPO roofing warranties last between 15–30 years. They offer excellent UV resistance but require proper installation to withstand Chicago’s thermal fluctuations.
  • EPDM Roofing Systems: EPDM warranties range from 10–25 years. These systems perform well against freeze-thaw cycles but can degrade under constant UV exposure if not maintained.
  • Modified Bitumen Roofing: Typically covered for 10–20 years, this material is strong against foot traffic and impact but needs proper drainage to prevent ponding-related damage.
  • Metal Roofing Systems: Metal roofs can last 30–50 years, but most warranties only cover 20–30 years. Paint or finish warranties may differ from structural warranties, so reviewing both is crucial.

Local conditions also play a role. Midwest weather, with its extreme cold, heat, and wind, can stress roofing materials more quickly than in milder climates. A maintenance partnership with a trusted provider like Showalter Roofing helps ensure your warranty’s full duration is realized.

Common Exclusions and Conditions of Commercial Roofing Warranties

Even the best roof warranty coverage has limits. Knowing these exclusions can prevent unpleasant surprises later.

Common exclusions include:

  • Acts of Nature: Most warranties exclude damage from natural disasters such as tornadoes, hurricanes, or earthquakes.
  • Neglected Maintenance: Failure to perform regular maintenance or retain inspection records often voids coverage.
  • Unauthorized Repairs: Using an unapproved contractor or performing DIY repairs can cancel your warranty immediately.
  • Structural Movement: Shifting building foundations or deflection beyond specified tolerances typically fall outside warranty protection.
  • Improper Drainage: Clogged drains or ponding water caused by neglect are usually not covered.

Critical Conditions

To maintain your warranty, most manufacturers require:

  • Routine inspections (at least once or twice annually).
  • Maintenance logs and repair documentation.
  • Immediate reporting of damage after storms or leaks.

At Showalter Roofing, we help clients navigate these requirements by maintaining comprehensive service records. Our approach ensures your warranty remains valid while keeping your roof in peak condition year-round.

Signs a Warranty Claim May Be Denied

Filing a warranty claim doesn’t guarantee approval. Insurers and manufacturers often look for specific documentation and maintenance evidence to determine eligibility. Here are common red flags that lead to denied claims:

  • Lack of Documentation: Missing inspection reports or repair invoices can make it impossible to prove you upheld maintenance obligations.
  • Improper Installation: If the original installation didn’t meet manufacturer standards, your warranty may be voided from day one.
  • Unauthorized Modifications: Adding new rooftop equipment or penetrating the membrane without manufacturer approval can invalidate coverage.
  • Delayed Reporting: Most warranties require that leaks or defects be reported within a certain timeframe, often 30 to 60 days. Waiting too long may nullify the claim.
  • Uncovered Causes: If the problem stems from external damage, structural movement, or design flaws, it likely won’t qualify.

Showalter Roofing Services advises clients to contact both their contractor and manufacturer immediately when an issue arises. Fast reporting increases the likelihood of claim approval and prevents minor issues from becoming major repairs.

Tips for Evaluating Warranty Coverage Before Choosing a Contractor

Understanding what a commercial roof warranty covers before signing a contract can save significant time and money down the road. When evaluating contractors and warranties, keep these best practices in mind:

1. Compare Coverage Levels

Ask for detailed warranty documentation and note the distinctions between “limited,” “full,” and “no-dollar-limit” (NDL) coverage. NDL warranties offer the highest level of protection but often require certified installation teams.

2. Confirm Maintenance Obligations

Ask your contractor what maintenance intervals are required to preserve warranty validity. A professional partner like Showalter Roofing can outline a roof maintenance plan tailored to your system type and warranty terms.

3. Check Transferability

If you plan to sell your building, verify whether your warranty can transfer to the new owner. Transferable warranties add value to your property and make future transactions smoother.

4. Clarify Claim Procedures

Ask who handles claims, whether that’s the manufacturer, the contractor, or both. Knowing what documentation and response times are required helps you prepare before an issue arises.

5. Ask About Local Conditions

In regions like Chicagoland, weather plays a huge role in roof performance. Discuss how Midwest-specific conditions like freeze-thaw cycles, hail, and wind uplift may impact warranty coverage. Showalter Roofing’s local expertise ensures your warranty plan accounts for these regional challenges.

By taking these steps, you’ll not only secure stronger roof warranty coverage but also build confidence that your investment is protected against both foreseeable and unexpected issues.

What Voids a Commercial Roof Warranty

Many property managers are surprised to learn that even minor oversights can void their warranty. Examples include:

  • Failing to schedule annual inspections or document repairs
  • Using incompatible sealants or coatings
  • Allowing unauthorized roof access or neglecting debris buildup
  • Installing rooftop equipment without proper flashing or approval

Understanding what voids a commercial roof warranty helps you avoid costly mistakes. Partnering with an experienced contractor ensures all work, materials, and maintenance comply with manufacturer requirements to safeguard your coverage.

Partner With Showalter Roofing Services Today

Navigating the details of commercial roof warranties doesn’t have to be complicated. With over four decades of local experience, Showalter Roofing Services has helped countless Chicago-area property owners understand, manage, and maximize their roof warranty coverage.

Whether you’re installing a new roof, reviewing your existing warranty, or exploring extended protection options, our team provides transparent guidance every step of the way. From maintenance documentation to claims assistance, we help you make the most of your investment.

Protect your property and your peace of mind. Contact Showalter Roofing Services today to schedule a roof inspection or learn how to extend your warranty coverage.

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